FAQs
What services does Parvy Homes provide?
Parvy Homes provides residential care and supported living within the mental health care pathway. Both services offer a homely, non-clinical environment focused on stability, recovery and greater independence.
Who do you support?
We consider each referral individually, taking time to understand the person’s needs, strengths, preferences, risks and recovery goals. This helps us determine whether Parvy Homes can provide the right environment and level of support.
Parvy Homes supports adults aged 18 to 65 with mental health needs and/or learning disabilities. Every referral is considered individually to understand the person’s strengths, support needs, risks, preferences and recovery goals.
Our services are not designed to meet the needs of people with advanced dementia, so we are unable to accept referrals where advanced dementia is the primary care need. Where suitability is uncertain, we will discuss the referral with the individual, their family and the professionals involved.
What is the difference between residential care and supported living?
Residential care provides accommodation and care together as one service. Supported living gives individuals greater independence, with their accommodation and care or support arranged separately.
Supported living is generally intended to help people live as independently as possible, while still receiving support tailored to their needs. CQC regulates the care element of supported living where regulated personal care is provided, but not the person’s accommodation in the same way as a care home.
Can someone move between residential care and supported living?
Where appropriate, individuals may move between our residential and supported living services as their needs, confidence and independence change.
Because both services are provided within Parvy Homes, we can help preserve familiar relationships, consistent ways of working and continuity of support. Every move is planned around the individual’s wishes, assessed needs, funding arrangements, suitability and available accommodation.
How do you decide which service is right for someone?
We complete a careful assessment and work with the individual, their family or representative, and the professionals involved in their care. We consider the person’s current needs, level of independence, personal goals, risks and the type of environment in which they are most likely to thrive.
How is support personalised?
Each person’s support is shaped around their individual strengths, choices, routines and recovery goals. Plans are reviewed regularly so that support can change as the person develops new skills, becomes more independent or requires additional help.
How are families involved?
We value the knowledge and reassurance that families can provide. With the individual’s agreement, we maintain open communication, involve families in relevant reviews and work together to support progress.
We also respect each person’s privacy, confidentiality and right to make decisions about who is involved in their care.
How does the referral process work?
The process normally begins with an enquiry from a professional, commissioner, family member or the individual themselves. We review the referral information, arrange an assessment and discuss whether the service can safely and appropriately meet the person’s needs.
Where a placement is agreed, we work with everyone involved to plan a supportive and well-managed transition.
How are placements funded?
Funding arrangements vary depending on the individual’s circumstances and assessment. Placements may involve a local authority, NHS commissioner or other agreed funding arrangement.
Parvy Homes works with the relevant professionals and funding bodies to confirm the placement, support package and costs before admission. Where local-authority funding is being sought, a care-needs and financial assessment may be required.
Where are your services located?
Parvy Homes is based in Hayes, West London. We consider suitable referrals from professionals, commissioners and families across the UK.
Can families and professionals visit before making a decision?
We welcome appropriate visits so that individuals, families and professionals can learn more about the service, meet members of the team and consider whether the environment feels right.
Visits should be arranged in advance to protect the privacy and routines of the people already living in the home.